Below you will see answers to all of the common questions we are asked around travel in the time of Covid. If you still have questions after having a read, please do not hesitate to contact us.

  1. Will our trip go ahead and when will we know?

Yes, unless you have heard from us otherwise, you must assume that your trip is going ahead as planned. As such, we will collect the balancing payment from you in the usual way. This does not affect your rights – if the trip is subsequently cancelled you will have a range of options (outlined in 4. below) and our usual Terms and Conditions will apply.

Where there is a significant risk that the trip will not run due to new restrictions coming into force, we will delay collecting the balancing payment from you. We will keep in close contact with you to agree whether to wait and see what restrictions are in place much nearer the departure date.

 

  1. What restrictions are currently in place?

Each country has a set of rules for entering the country and additional rules for conduct once you are in country. Rules may be different for children. Please see below and note that rules change frequently. Rules may be relaxed after the Omicron wave dies down but be re-imposed for new waves. If you need help understanding the rules and restrictions, please contact us and we will be happy to help.

If you are travelling to Greece:

Click here for the Greek government requirements and here for the UK Government summary of the Greek requirements.

Currently, due to the Omicron wave, even the fully vaccinated must show a negative PCR or lateral flow test to enter Greece.

Note that, currently, proof of vaccination status or recovery from Covid or a negative test taken in the previous 48 hours is required to enter many public places, shops, restaurants etc., each having their own rules.

If you are travelling to Romania:

Click here for UK Government summary of the Romanian entry requirements.

Currently, you do not need to self-isolate if you can show evidence of full vaccination status or recent recovery from Covid or if you present a recent negative PCR test result.

Note that, currently, proof of vaccination status or recovery from Covid or a negative test taken in the previous 48 hours is required to enter many public places, shops, restaurants etc., each having their own rules.

Returning to England (from any destination):

Click here for detailed information from the UK Government. Different rules may apply if you are travelling from/to Scotland, Wales or N Ireland or from other countries.

Currently, if you are fully vaccinated (including booster) you do not need to take tests before or after your return. If you are not fully vaccinated, you need to take tests before and after your return and isolate if you test positive.

 

  1. Why would our trip be cancelled and what happens under those circumstances?

As a guide, these are some of the reasons that we may contact you to cancel your trip:

  • UK restrictions make international holidays illegal*
  • The destination country prohibits visitors from the UK or imposes lockdown restrictions that cause hotels to close and internal travel to be severely disrupted
  • The destination country requires UK visitors to quarantine for more than 24 hours (or the time it takes to get a test result) on arrival and this causes the trip itinerary to be significantly altered
  • The UK government requires you to quarantine in a hotel on your return to the UK
  • The UK government requires you to self-isolate at home for more than 72 hours (or until you receive a test result) on return to the UK**

* In circumstances where different rules apply to trip guests because they live in different areas (eg England, Scotland, Wales), we may not cancel the trip. However, all guests will be offered the opportunity to transfer their trip to a later date in 2022 or 2023. Alternatively, it may be that some of you decide to go ahead anyway with or without replacement group members, subject to relevant price increases to reflect the number of guests travelling.

** In these circumstances, you may decide that you want to go on your trip despite self-isolation rules; in which case your trip would go ahead.

 

  1. What happens if our trip is cancelled?

If your trip is cancelled, you will be offered the following options:

  • Transfer your booking to a specific date later in 2022 or 2023, in the same destination.
  • Transfer your booking to another Slow Cyclist destination, on the understanding that the price may differ.

We very much hope that you will choose one of these two options but if you are unable to do so, and if in addition you do not wish to take up the offer of a credit note for travel in 2023, we are obliged to offer you a full refund.

 

  1. Are there any restrictions that would not cause my trip to be cancelled and, if so, what would happen?

Unfortunately Covid-19 has brought about some changes to the way we travel and, in order to enjoy the benefits of going away, we are all having to adapt to a new normal. As such, there may be some government / public health requirements that we all need to comply with, that are an inconvenience, but which do not fundamentally affect the holiday experience. Again, it is hard to predict all possible obligations and requirements, but examples might be:To complete passenger locator forms or similar documentation

  • To provide evidence of full vaccination status (including boosters)
  • To take a test and show a negative result before departure from your home country
  • To take a test on arrival in the destination country
  • To self-isolate for up to 24 hours (or until you receive a test result) on arrival at your destination in a way that does not cause the trip itinerary to be significantly altered
  • To take one or more tests before return to and / or on arrival back into your home country
  • To self-isolate for up to 72 hours (or until you receive a test result) at home on return to your home country
  • If you get Covid shortly before your trip (you should be able to claim on your travel insurance)
  • If your flight is cancelled (but if this happens please get in touch and we will do everything we can to help you find alternative means of getting to the destination)
  • If you are concerned that one of these reasons could be seriously problematic for you, please get in touch. If you have not yet made your booking, you may decide not to do so. If you have an existing booking, we will do everything we can to help; for example we may offer you the chance to transfer your booking to a later date.

 

  1. What happens if my trip hasn’t been cancelled but I decide that I don’t want to go?

As you may be aware, disinclination to travel is not a reason for trips to be cancelled and, if you decide that you do not wish to travel, our normal Terms & Conditions will apply. Please get in touch with us at travel@theslowcyclist.co.uk to discuss your situation.

 

  1. What happens if I or someone in my group gets Covid before the trip?

If this happens it would likely occur shortly before your trip and would not be a reason for us to cancel it. The trip would still go ahead with the remaining guests and you would need to make a claim on your personal travel insurance policy. Policies are available that cover this eventuality, so please make sure that you have cover in place that addresses your concerns. Many banks provide this cover, as well as Staysure and Campbell Irvine.

When you make a booking, we’ll send you a country-specific list of recommended packing. If you’d like one of our Slow Cyclist t-shirts, please get in touch and we’ll pop it in the post to you.

 

  1. What happens if I or someone in my group has to self-isolate before my trip?

If this happens it would likely occur shortly before your trip and would not be a reason for us to cancel it. The trip would still go ahead with the remaining guests and, if this risk is covered, the impacted person would need to make a claim via their personal travel insurance policy. We believe that some insurance policies may cover this issue and some may not, so please make sure that you have cover in place that addresses your concerns.

 

  1. What happens if I get sick from Covid on my trip?

In such unlikely circumstances our local team will do everything we can to assist, including getting you to nearby medical facilities or accommodation and helping to liaise with the local authorities. It is important that you have travel insurance that covers medical costs incurred due to Covid-19. While our local team will assist you to get all the care you require, all expenses for testing, treatment or self-isolation will need to be covered by you.

 

  1. What happens if restrictions and rules change while I’m on my holiday?

We will do everything we can to assist you and, where necessary, adapt the holiday although this would be outside our control so we would all have to follow any new rules. If you need to get back to the UK and curtail your holiday, we will assist you as best we can. You will be responsible for any associated costs. If rule changes cause you additional cost and such costs are covered by your personal travel insurance policy, you would need to make a claim. We believe that curtailment is covered by some policies. Please make sure that you have cover in place that addresses your concerns.

 

  1. Can I get insurance to cover Covid risks?

Yes, various insurers are now offering generous policies that cover many of the most common issues associated with travel during the pandemic. We strongly recommend that you seek to secure such insurance as soon as possible and as always, you must be insured at the time of travel. Many banks provide cover, as well as Staysure and Campbell Irvine.

If you have a European Health Insurance Card (EHIC) which is in date and valid for the duration of your trip, please bring it with you, as this entitles you to state-provided medically necessary healthcare in the EU. If your EHIC card has expired, you can apply for a Global Health Insurance Card (GHIC) which will provide the same access to healthcare in the EU. You can apply for a GHIC here.

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